Dear Mr. Robert Alvine,
My son, Henry, and I recently purchased a 2003 Honda Civic Si from Premier Kia in Branford and we had a great experience! I have purchased numerous cars and trucks that were both new or used from other dealerships and Premier Kia is by far the most favorable overall that I have had the pleasure of doing business with. Our salesman, Nathan Glazevski is the best! He was very professional, friendly, patient and accommodating. He made us feel confident that we purchased the right vehicle. The process of picking up the vehicle was so efficient, we were done and on our way in less than an hour. I would highly recommend Nathan and Premier Kia to all my friends and family. Thank You!
Sincerely,
Joy Scozzafava
Danbury, CT
Dear Mr. Crotty,
Thank you for your excellant service and for all of your assistance. It was such a pleasure dealing with you and my car is driving so well, and its a nice feeling when you're driving between Connecticut and New York to visit family knowing your safe!
Again, thanks for a job well done and should I get the survey, I will express the same in the survey.
Sincerely,
Chynna Valentin
Hi Robert
I tracked down your email address just to let you know what a pleasureable experience I had purchasing my Kia from your new Kia dealership.
I made the trip from Orange based on your inventory & your sales prices. I couldn't believe the prices listed on the green tags were actually real, especially after having just left the Kia dealership closest to my house where they wouldn't discount the car a dime.
I met with Steven Nierenberg whom was very professional, pleasant and responsive throughout the process; he listened to what my goals & objectives were & at no point did he ever pressure me or try to steer me to an alternate deal that benefitted him but to my disliking (as the Kia dealership closest to my house did). He also gave me a thorough presentation of the new car & its features upon delivery, and then followed-up with me after delivery to ensure things were going well with the car.
Prior to my realization that he was the Sales Manager, Stan and I were talking about the auto industry as two enthusiasts just chatting. He doesn't hide behind his desk as the manager at the other dealership did. I observed him engaging all of the customers in a very warm & friendly manner as he did with me. He also did not try to steer me to an undesirable deal that was to the dealership's benefit in place of my own goals/objectives; to the contrary actually, as he put me in a car I didn't think I could even afford! I walked out of there "one happy camper" that day! I really enjoyed interacting with him throughout the process.
Also, the finance manager was very pleasant and friendly the brief interaction we had signing documents the day of delivery; I even had a similar experience over the phone interacting with the parts department (I purchased an accessory prior to pick-up).
I will recommend your dealer to anyone looking for a Kia.
Sincerely,
Chris DelVecchio
Orange, CT
I was very happy to have Kia service in Branford as I purchased this car as a used vehicle and wasn't sure where to take it for service. The coupon I received in the mail prompted me to come in for service and I was met with a very nice gentleman. Mr Crotty. I'll be back.
Sincerely, Sue McNerney
> Dear Bob:
I didn't have the chance this time to take a survey,but I didn't want to let this go unnoticed.
I just wanted to thank your team for taking care of our recent problem with our 2008 Sorento.
I would like to give a special mention to Michael Crotty for his help with our issue,in our opinion Michael went above and beyond any service manager I have ever met. He was understanding,courteous,informative and above all very professional.
I look forward to using your facility in the future.
Please pass my regards on to Michael.
Yours Sincerely
John Murty
William W.
Vin# B3418666
RO# 142278
***Excellent service
Robert B. Jr.
Vin# 9H779300
RO#” 142308
***Appreciate what you guys do for us!”
***Appreciates the car wash
Just saying hello and saying that I am in love with my new KIA! It drives beautifully and I am very happy with it. Just wanted to say thank you for all of your help in regard to my purchase. I have recommended the dealership and you to a couple of people including my grandmother! So hopefully we will see you soon. Thanks again.
Sincerely,
Paige Korwek
Odell, Thanks again for all your help. We had a great experience with you. Also, thanks for helping my parents out too. Thanks again,
Frank and Darlene
Dear Mr Alvine:
I would like to take a moment of your time to comment upon the extraordinary service that I have received from Mr. Mike Crotty. I have been a physician for many years and have been privileged to own many lovely cars. I have never received as excellent service as I have from Premier Kia even from such highly regarded manufacturers as Mercedes Benz and Cadillac. Mike was determined to make sure my problems were promptly addressed even though I was not able to purchase my vehicle at your dealership because the color and options I sought were not available there. Because of him, I have recommended your dealership as the only place to buy a Kia to two friends who are thinking about a new car. He is a great asset to your organization and I hope you express my gratitude to him.
Sincerely, Louis I., M.D.
Everything was satisfactory with your service. Mike was great help. We went and came back from our trip to GA uneventfully and I trust the maintenance and top service our minivan got at your place was responsible for smooth travels.
Regards,
Carmen, December, 2011
"Bob -
The buying experience for our Kia Soul was incredible. Steve and Luke were professional, courteous, personable, knowledgeable, and very helpful in helping us find a commuter vehicle for my wife. We have purchased a dozen cars over the last 20 years, from honda's to BMW's to GMC and this was by far the best experience that we have ever had. We will tell everyone that we know about your dealership and about the great value and product that Kia has produced.
We will send people directly to Steve, who did a great job of communicating with us through the process. We got the exact car we needed and working with your team was icing on the cake!! Thanks." - J.R., November 2011
"We bought a Kia Soul at Premier Kia and were very pleased with the dealership and would go back again. It was the most positive experience we have ever had at a car dealership. Everyone was friendly and informative, giving us the information we needed without any pressure. We would definitely go back again." - C.J in Milford, CT. October 2011
