Celebrating Service Excellence - Greg McLaughlin

Celebrating Excellence: Greg McLaughlin's Landmark Achievement at Kia                    

At Premier Kia in Branford, Connecticut, excellence isn't just a goal-it's a standard. This commitment to superior service and customer satisfaction was recently exemplified by a remarkable achievement from one of their own. Greg McLaughlin, the dealership's Parts Manager, has been recognized on a national scale, being one of the select few Kia Parts Managers invited to a prestigious roundtable meeting at Kia USA headquarters.

 A Prestigious Invitation

Greg McLaughlin's selection to participate in the roundtable discussion at Kia USA headquarters is no small feat. This exclusive event gathers the best and brightest from Kia's extensive network of dealerships across the country. The goal? To brainstorm and strategize on enhancing service quality, operational efficiency, and customer satisfaction. Being chosen for this roundtable is a testament to Greg's exceptional skills, innovative thinking, and dedication to excellence.

Representing Premier Kia and Beyond

As the Parts Manager at Premier Kia of Branford, Greg McLaughlin has consistently demonstrated an unparalleled commitment to his role. His keen insight into parts management and his proactive approach to problem-solving have not only benefited Premier Kia but have also set a benchmark for Kia dealerships nationwide.  Greg's influence extends beyond the physical dealership. He also oversees the operations of @mykiaparts, a national online warehouse that serves Kia customers across the country. This dual role highlights his versatility and his ability to adapt to the dynamic needs of both in-person and online clients.

A Roundtable with Impact

The roundtable meeting at Kia USA headquarters is more than just a discussion forum-it's a platform for change. Greg, along with other top Parts Managers, will have the opportunity to share their experiences, propose new ideas, and collaborate on strategies that will shape the future of Kia's parts and service operations. This collaborative effort is aimed at driving  continuous improvement and 

ensuring that Kia remains at the forefront of customer service in the automotive industry.

A Source of Pride for Premier Kia

Premier Kia of Branford takes immense pride in Greg's accomplishments. His selection for this national roundtable not only reflects his personal dedication but also underscores the high standards upheld by Premier Kia. The dealership's General Manager expressed their pride, stating, "Greg's achievement is a testament to the hard work and dedication of our entire team. We are incredibly proud to have him lead our parts department and represent us on a national stage."

Leading by Example

Greg McLaughlin's journey is an inspiring example of how dedication and excellence in one's role can lead to national recognition. His leadership at Premier Kia and @mykiaparts has set a standard for parts management, demonstrating that a commitment to continuous improvement and customer satisfaction can drive both personal and professional success.

Looking Ahead

As Greg prepares to contribute his insights at the Kia USA roundtable, the future looks bright for Premier Kia and its customers. The ideas and strategies developed at this meeting will undoubtedly lead to enhancements in service quality, benefiting Kia customers nationwide.

In celebrating Greg McLaughlin's achievement, Premier Kia of Branford reaffirms its commitment to excellence and customer satisfaction. This recognition is not just a milestone for Greg, but a proud moment for the entire Premier Kia family. Here's to many more successes and to continually raising the bar in automotive service excellence.